Careers

Field Service Technician

The Field Service Technician position requires frequent travel to customer sites to assist with installation, servicing and repair of automated packaging machinery.

Brampton, Ontario

Key Responsibilities

  • Able and willing to travel a minimum of 75% of the time to perform tasks at customer sites.
  • Assist and learn from experienced field service technicians and machine assemblers.
  • Troubleshoot packaging machines and resolve mechanical, electrical, and programming issues.
  • Communicate effectively with field service advisors to resolve technical issues.
  • Establish a positive and professional relationship with customer personnel.
  • Be proactive at learning new components and design principles as they are introduced.
  • Proactively identify product/service sales opportunities at customer sites that will enhance customer’s packaging processes.
  • Assist with related tasks and projects.
  • Keep work area orderly and clean.

Required Experience & Skills

  • High School Diploma or equivalent GED required.
  • Must have a two year technical degree in machine automation or related field such as Mechatronics, Robotics, Fluid Power, Aeronautics Maintenance, or Industrial Maintenance.
  • Must be able to use a variety of equipment and hand tools.
  • Must be able to read and follow blueprints, machine drawings, and electrical drawings.
  • Must be able to perform frequent standing, bending, twisting, crawling, kneeling, squatting, climbing, reaching and grasping.
  • Two years of demonstrated work experience in the packaging manufacturing industry or a related technical field.
  • Must have a good mechanical and electrical background in a manufacturing or production environment, preferably in the packaging manufacturing industry.

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